NICE TO MEET YOU
WE ARE UPTOWN DISCOVERY GROUP
Taxes impact your everyday life and your everyday life impacts your taxes.
With more than a decade of experience serving individuals, families, and small businesses, the team at Uptown Discovery Group are the experts you can trust. The team is committed to providing accurate and efficient tax preparation services for every client. For this reason, Uptown Discovery Group maintains a boutique feel, providing a level of service that’s hard to find in large chain companies.
our mission
Education is essential
After observing the high levels of frustration individuals and small business owners experienced during tax season, Shay made a decision to put her undergraduate degrees and her MBA to work taking the hassle out of tax preparation.
Uptown Discovery Group was founded with a mission to educate clients and tax professionals.
Our training curriculum for tax professionals is based upon real life scenarios and is updated in real time so it’s most relevant to the issues our clients face.
We pride ourselves on educating our customers about the tax return process, with a special focus on showing people the credits and deductions they qualify for and the reasons why.
When our customers know how their everyday life will impact their taxes they can make empowered financial decisions. (Like getting married, starting a business, buying a house, having a baby, etc)
Satisfied Clients Are
Educated and Empowered
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Our Process
Clients
Tax Specialities
States
Students
our founder
shay mcnuckles
An emerging leader in the tax industry, Shay has strategically turned her knack for numbers into a profitable tax brand that has realized quantifiable growth in terms of staffing, clientele and partnerships.
Shay began as a one-woman shop in 2008 and reached a significant milestone in 2019 after training more than 60 tax specialists to serve the brand’s growing clientele. Built on the values of integrity and customer service, the exponential growth of Shay's tax brand is, in part, attributed to a partnership she successfully negotiates with Cricket Wireless, a national telecommunications provider. As a result of this partnership, Shay’s tax business expanded from one to four locations – serving clients not only at the base office but aslo at Cricket Wireless locations throughout the North Texas region during the 2019 tax season.
Experiencing such marked success with her tax brand, Shay extended her entrepreneurial pursuits into real estate investment with the founding of the J&S Investment Groupe in 2018. within months of adding real estate investment to her business portfolio, Shay obtained the necessary capital to acquire and fund the rehabilitation of several properties in the North Texas region, which she now owns and operations.
Within an innate proclivity and desire to give back, Shay enjoys opportunities to share her knowledge, experiences and insights as a mentor with young aspiring entrepreneurs. In addition, Shay's insights have been featured across various media to include podcasts and print publications, including “Geek Plus Magazine.” moreover, via her business operations, she supports an annual scholarship for young girls pursuing business degrees.
Prior to becoming a full-time entrepreneur, this self-proclaimed “numbers nerd” turned real estate investor worked for nearly a decade in the public and private sectors, holding various senior human resources roles at world-renowned Fortune 500 companies. In addition to having earned various tax preparation certifications as well as the coveted PHR designation from Society for Human Resources Management (SHRM). Shay holds an MBA in Human Resources Management and bachelor’s degree in Consumer Science Management from the University of Houston. Shay resides in North Texas and is a longtime member of the Antioch Church. During her free time, she enjoys international traveling, reading, volunteering and spending time with family.
Meet Our Team
Charnetta
Tax Practitioner- Specializing in Small Business & Real Estate taxes
Charnetta is an experienced tax practitioner with over eight years in tax preparation. She specializes in taxation for real estate and investing, as well as for small businesses. Additionally, Charnetta has expertise in preparing S Corporation and partnership tax returns.
She is driven, determined, and honest, and she welcomes challenges. Charnetta understands that new business owners may require patience and additional guidance, making her a valuable resource for all her clients.
In her spare time, Charnetta enjoys crafting and spending time with her family. If you need motivation and patience in your tax matters, feel free to chat with Charnetta.
Tatiana
Tax Practitioner
Tatiana Polydore is a Dallas, Texas native that has been with Uptown Discovery group for 2 years, has a 10-year professional background in corporate finance, tax, and credit restoration. Tatiana currently specializes in tax preparation for individuals (W-2, 1099, etc) and Small Businesses (LLCs and Corporations). As a person dedicated to expressing warm kindness while providing quality service, integrity, accuracy, and legality, Tatiana prioritizes and values communicating clearly with clients, being detail oriented with preparation, staying up to date on tax laws/IRS dealings, and processing all tax needs swiftly for client satisfaction. She believes every client should be able to rely on and trust in our tax preparation process with a clear understanding of their tax status.
Ayanna
Compliance Manager
Ayanna has been with Uptown Discovery group for 2 years and currently serves in the area of 1099 and Small Business tax preparation. She has a true love for learning and sharing what she learns with others. Having a passion for entrepreneurship, assisting business owners with tax preparation has become an important part of her tax career. In addition to being a tax professional, Ayanna is a Licensed massage therapist. She enjoys being able to help people relax and feel better with their finances and their self-care. As an entrepreneur herself, she has the personal knowledge that's needed to help with organizing and preparation of tasks in your business. Schedule a chat with Ayanna if you're looking for a little push.
Blair
Tax Practitioner- Specializing in Individuals taxes
Blair joined UDG 2 years ago and specializes in tax preparation for individuals and corporate professionals. She is also well versed in small business tax preparation. Blair is an optimistic, hard-working, and dedicated tax professional. She's always lending an extra hand and going the extra mile for her clients to find answers and solutions to their tax problems. Her clients would describe her as being very sweet and helpful. Blair enjoys traveling, during our slow months you can find her exploring different states and countries. Allow Blair to walk alongside you step by step through the tax preparation process.
Autumn
Tax Resolution Specialist
Autumn has been with UDG for four years and is committed to helping clients with Tax Debt Resolution. She serves as the primary contact for UDG’s Tax Debt Resolution and also assists with individual tax returns. With over 20 years of experience in customer service, Autumn delivers a high level of service to her clients. She is known for her approachable personality and ability to connect easily with others. Passionate about helping clients resolve their tax issues, Autumn strives to make the process as smooth as possible. In her spare time, she enjoys traveling and exploring new places. When you're ready to work with an exceptional tax professional, schedule a chat with Autumn.
Jill
Tax Practitioner, Specializing in Individual taxes
Jill specializes in individual and small business taxes. She's an organized, punctual, and caring tax professional. Jill enjoys one on one conversations and all things art! After speaking with Jill you'll find she's loving and healing. Contact Jill if you're looking to work with someone who is patient and will go to great lengths to achieve the best possible solution for her clients.
Alexis
Tax Practitioner, Specializing in Individual & Small Business taxes
Alexis, you can call her Alex, is entering her 5th tax season with Uptown Discovery Group specializing in individual & small business returns after being first tax certified in 2005. She brings with her 15+ years of revenue management, pricing, & contract experience as well as a keen attention to detail. She's able to relate & build lasting relationships with our clients through her experience and overall memorable client service experience. As a tax professional, she strives to always go above and beyond for every client and to always do what's best for each client. Chat with Alex if you have questions regarding your small business or W-2. You're in good hands with Alex.
Ricketta
Tax Practitioner, Specializing in Individual & Small Business taxes
Ricketta specializes in individual and corporate professionals' tax returns. She's a dedicated and reliable tax professional who's client service driven. Ricketta strives to provide high-quality service to exceed all client demands and expectations. She's known for being helpful, dependable, consistent, and accountable. When she's not helping corporate professionals, you can find her baking and cooking new recipes. If you have W-2 income and you need assistance understanding your deductions, contact Ricketta to walk you through it.